Training

e-Health Awareness, Teaching, and Education

NTC can assist with raising ‘awareness’ of e-health (helping to balance demand and supply), teach your staff to upgrade their e-health related skills (enabling them to meet their new or planned roles and responsibilities confidently, effectively, and efficiently), and support ‘education’ through presenting courses or providing an evidence-based curriculum for your use. One of NTC’s goals is to help build local capacity, and upgrade e-health related knowledge and skills. We do this through workshops and other training events. All participants in NTC workshops are given formal Certificates of Attendance that clearly state the participants name and number of hours attended for a specific topic.

Workshops and Events

We offer a variety of workshops in areas of our expertise and experience. Currently, these include:

All of our programs use varied techniques and approaches, including case studies, guest expert input, multimedia, interactive exercises, demonstration of tools, and adult learning principles. Example Include:

Taking Charge of Your Own e-Health Destiny – 1 day workshop

Audience: Senior management, policy-makers, and other decision-makers.

Learning objectives: Upon completion of the workshop, participants will understand the correct concept of ‘strategy’, be able to differentiate good strategy from bad strategy, and outline an e-health strategy development plan for their own setting.

Description. Participants will be introduced to published guidance regarding e-health strategy (e.g., WHO/ITU; Commonwealth), and how best to apply this guidance. They will learn the rationale, theory, and application of the e-Health Strategy Development Framework, by which a systematic and methodical approach can be applied. The framework is applicable for healthcare institutions, sub-national health regions, and countries, and creates a holistic, needs-based, evidence-based, and defensible e-Health strategy, thereby ensuring wise investment. During the workshop, participants will outline an e-health strategy development plan for their own setting.

Pragmatic Evaluation – 1 day workshop

Audience: Researchers, evaluators, senior management, and those charged with evaluation of an e-health intervention.

Learning objectives: Upon completion of the workshop, participants will be aware of current evaluation frameworks, be able to describe evaluation frameworks applied to e-health applications, and prepare an evaluation plan for their own, or hypothetical, e-health application.

Description. Participants will explore, learn, and differentiate types of evaluation, understanding when to apply each. They will also explore, learn, and differentiate common methodologies, methods, and tools used in e-health evaluation. Participants will gain a basic understanding of how to measure ‘value’ of e-health applications. They will become familiar with the recommended ‘pragmatic evaluation approach’, understand ‘staging’ of an e-health initiative, and develop a systematic evaluation plan for their own (or hypothetical) e-health application during the workshop.

Foundations in Global e-Health – 3 or 5 day workshop

Audience: Clinical, managerial, and technical staff, and those interested in understanding the future of health and healthcare delivery.

Learning objectives: By the end of the workshop, participants will have gained a solid and standardised baseline awareness and understanding – a common foundation – of e-health. In this way they will be better able to collaboratively communicate and independently develop and assess e-Health initiatives within their respective settings and countries.

Description. The “Foundations in Global e-Health” (FGeH) program is a capacity building initiative designed for health and healthcare professionals (clinical, managerial, and technical). The evidence-based curriculum provides an introduction to e-Health (components and applications of telehealth, health informatics, and e-learning), as well as less considered areas including socio-cultural, ethical, legal, policy, and environmental Issues in e-Health. Awareness of research methods and evaluation is also provided. The FGeH course provides practical insight, information, and skill building advice in an informal atmosphere, capable of being applied immediately in practice. Participants are guided to select reference material. The extended 5-day program allows greater depth of discussion, plus structured interaction amongst participants (mentored by the instructor), and assessment of knowledge uptake through preparation and presentation by participants of a brief report focussing on a current or planned e-health initiative.

e-Health Research, Methodology, and Methods – 1 day workshop

Audience: Researchers, evaluators, senior management, and those charged with evaluation of an e-health intervention.

Learning objectives: : Upon completion of the workshop, participants will be able to differentiate, select, and apply common methodologies, methods, and tools used in e-health evaluation.

Description. Beginning with the design of a focussed research question, participants will explore, and learn how and when to apply, common qualitative and quantitative methodologies, methods, and tools. An introduction will also be provided to useful approaches such as situational analysis, gap analysis, and process mapping, their contribution to evaluation, and influence on selection of methodologies, methods, and tools.

Demonstrating Value: The Indicators, Measures, and Tools You Need – 1 day workshop

Audience: Researchers, evaluators, senior management, and those charged with evaluation of an e-health intervention.

Learning objectives: Upon completion of the workshop, participants will be able to comfortably select attributes that assess aspects of impact of any given e-health initiative, identify a minimum number of qualitative and quantitative e-health outcome indicators, and describe the measures and tools needed to assess each.

Description. To meaningfully measure “value” requires identification and consistent application of reliable indicators, measures, and tools. The Global e-Health Outcomes Development (GeHOD) Framework will be used to guide participants through a systematic process that allows them to identify SMART categories, themes, indicators, measures, and tools for their own (or hypothetical) e-health application. In this way they will experience and apply the process first-hand.

Understanding and Mitigating Your Environmental e-Health Impact – 1 day workshop

Audience: Senior management, vendors, researchers, and those who are environmentally conscious, whilst still wishing to benefit from e-health solutions.

Learning objectives: Upon completion of the workshop, participants will be able to define, understand, and describe principles of Environmental e-Health (EeH), as well as how to assess an e-health application to identify and mitigate potential environmental impacts.
Description. Participants will learn state-of-the-science information regarding how e-Health impacts the environment, and be able to identify specific areas and suggest examples of environmental impact of e-Health using a current categorisation scheme and model. Finally, attendees will explore EeH within their own setting, and how they can raise awareness, perform an audit, and introduce mitigating changes.